These days, it seems like everyone is more stressed, leading to conflict and strife. When you’re noticing it in the workplace, it’s not only a hassle to deal with, but could infect your whole team if you don’t take the right approach.
So how do you tackle any rising tension at work and handle these delicate situations effectively? Here are a few tips to keep in mind:
Step in quickly.
With a lot on your plate, it’s easy to think that employees can resolve their own conflicts. Sometimes they can. However, when it’s ongoing, or there’s a big problem brewing, be sure to step in. When you intervene quickly, you can get to the root cause of the issue, resolve it, and get everyone back on track, working together.
Identify the source.
It’s easy to cast blame or take sides if you think you know what’s going on. However, reserve judgment until you’ve talked to all parties involved and those who have been sitting on the sidelines, watching it unfold. This is the only way you’ll get the details you need to understand the true source of the issue. You can then take steps to effectively resolve it and de-escalate the situation.
Tap outside assistance if needed.
If your whole team could use a boost, consider getting outside assistance from an HR company. For instance, if your staff has been remote, then hybrid, and now is back in the office, they could be having a hard time adjusting. This can lead to interpersonal conflict and problems. An expert can quickly identify the challenges and help you solve them. They can also bring issues to light that you might not have even been aware of.
Monitor employees.
Even when a problem is resolved, for the time being, it’s important to keep tabs on it – and your employees. Make sure they’re following the action steps you outlined and ask if the situation has improved. They don’t have to be best friends. However, they do have to work together toward shared team goals and a strong, healthy workplace.
Do you need hiring for a team that’s off track?
If the source of your workplace woes is lack of staff, turn to PrideStaff. As a leading Tempe recruitment team, we can give you access to skilled professionals, whether on a temporary, temp-to-hire, or full-time basis. We can connect you with your next great hire who can bring new energy to a tired team. Contact us today to get started.
