You want customers to be satisfied. But what about your employees? Considering they’re your most valuable resource, it’s important to ensure they’re happy and engaged, too. PrideStaff, Tempe’s recruiting experts, explains why:
It lowers costs and boosts productivity.
When your people like coming to work each day and feel their contributions matter, it improves loyalty and productivity. They’ll work harder for you, for longer, leading to lower hiring costs, higher retention, and a more committed, cohesive team. Not only that, but they’re also going to be less likely to call in sick, reducing absenteeism rates and associated expenses.
It improves collaboration.
Whether you’re in the midst of a big project or just working on day-to-day responsibilities, teamwork and collaboration are vitally important. When employees have high morale, then they’re going to be on board with working together to bring your vision to life.
It results in fewer mistakes.
Engaged employees are more likely to pay close attention to details and therefore less likely to make a mistake. They’re more vested in the outcome of projects – as well as the company as a whole – and will go the extra mile to ensure processes and procedures are followed properly.
It leads to higher satisfaction among customers.
When employees take more pride in their work, they’re going to also take better care of customers. This leads not only to higher satisfaction rates with your customers, but more repeat business, as well.
Clearly, morale plays a critical role in the health and success of your company. If it could use a boost within your team, here are some ways to improve it:
- Talk to your employees to measure current levels of morale and find out which areas need attention.
- Communicate more often with your staff, including the good, the bad and the ugly. This will forge stronger relationships with them and also help you to stay on top of problems or challenges before they escalate.
- Praise and reward your people. Whether it’s through a simple thank you note, or a formal recognition program, employees will feel more appreciated and motivated to continue working hard.
- Train and develop your staff. If your employees don’t have the skills required to meet your expectations, it’s going to impact their morale. Instead, offer them training and support to gain new skills and expand their knowledge base, all so they can perform better on the job and feel good about the work they do.
Focusing on morale will build more trust, not to mention a stronger culture because it shows your employees that you care about them and their well-being. This will give you a competitive edge, whether you’re working to recruit new hires or retain existing staff.
Need help hiring those with high morale who are a good fit for your team?
Connect with Tempe’s recruiting experts at PrideStaff. We know where to look to find high-caliber, hard-working, positive people, whether for full-time, part-time or temporary positions. Contact us today to learn more or get started.