The part-time workforce is a large – and growing – portion of the American workforce. In fact, according to the U.S. Bureau of Labor Statistics, there are approximately 19 million people working part-time voluntarily (for reasons such as school or childcare) and just under 8 million working part-time because they can’t find full-time work.
But whether hiring part-time workers is the norm at your company – or a new trend – treating them differently than your full-time staff is a mistake. As one of the leading Phoenix staffing agencies, PrideStaff knows you must invest the same resources and effort to ensure they are successfully integrated and managed.
Think of it this way.
A poorly motivated and managed employee matters – particularly if they interact with customers. And an unhappy customer will not differentiate between full- or part-time staff.
To help you manage your team of part-timers, here are a few tips to consider:
Tip #1: Create a formal position.
Don’t assign a part-time employee all the random tasks and responsibilities that full-time employees don’t have time for. Have a clear role defined for them with set goals and expectations. Otherwise, the limited time they do spend in the office will be frustrating and unproductive.
Tip #2: Hire part-time employees strategically.
There are certain positions, such as customer service and sales, that don’t lend themselves well to part-time employment. Instead, consider the areas in your company that would benefit from the use of part-time staff, such as marketing, accounting, or administration. That way, the work still gets done, but a customer won’t need to wait two days to have their phone call returned.
Tip #3: Treat part-time staff like full-time employees.
Employees are employees, plain and simple. So don’t treat your part-time staff differently than you do full-time employees. Turnover still costs money and when you find a solid worker, it’s important to hold onto to them.
Tip #4: Maintain a consistent schedule.
A fluctuating schedule is difficult for anyone to manage – including both you and the employee. So maintain consistency with your part-timers. Set certain agreed upon hours you expect them to be at work. If you do need an employee to work different days or hours in any given week, be sure to give them advanced notice.
Tip #5: Keep communication open.
Schedule regular check-ins with your part-time staff to answer any questions or concerns and ensure projects are on track.
Also, keep your part-time staff informed of any important office news or changes so they feel like they’re in the loop. They may not be included in every single meeting or strategy session due to scheduling conflicts, but work hard to ensure they feel like a part of the team.
A successful business requires all its employees – both part- and full-time – to operate at maximum efficiency. But if part-timers feel left out or left behind, then they won’t put their best effort forward. To avoid this, make sure you invest plenty of time and effort in managing them and meeting their needs.
If you need help hiring employees – whether part-time, full-time, contract, or temporary – give PrideStaff a call. As one of the leading Phoenix staffing agencies, we can give you access to the high quality, skilled and dependable people you need them, when you need them.