As a manager, it might seem like the least of your worries, but it can actually have a big impact on your bottom line, from reduced morale to a decrease in productivity…not to mention dissatisfaction if employees are rude to your clients or customers.
That said, as one of the leading staffing agencies in Phoenix , PrideStaff knows that “rudeness” typically isn’t outlined in the company handbook – making it hard to deal with.
But you can remedy bad employee behavior and get your team off to a great start in the New Year. To help you, here are some common situations and how to combat each one.
- An employee is late to work…every morning.
Everyone is late at one point or another. But when it’s the norm – and perhaps even becomes the office joke – then it’s a problem that needs to be dealt with.To do so, meet privately with your late employee. Ask them the reason behind their tardiness. Maybe it has something to do with childcare and you can remedy the situation by allowing them to work 9:30 to 5:30 rather than 9 to 5.
- An employee is constantly texting or talking on their phone, even during meetings.
In today’s day and age, some people have a hard time separating themselves from their smart phones. However, texting during a meeting just isn’t appropriate in most situations. But rather than singling one person out, notify all employees of your cell phone policy. In it, clearly outline the rules and regulations of using cell phones at work.
- An employee is always telling off-color jokes.
A joke seems harmless enough, and yet, when it comes to sexual harassment law, a joke or comment doesn’t have to be directed at a certain person to be offensive.So if you have an employee who’s regularly calling over co-workers to watch a racy video on YouTube, put a stop to it. Let them know that such behavior could be viewed as harassment and that it won’t be tolerated.
- An employee doesn’t clean up after themselves.
Whether it’s leaving the company kitchen a disaster, or the bathroom sink sopping wet, you have one employee who seems unable to leave common areas clean.If this sounds familiar, then simply let the employee know what everyone else is thinking. Explain to them how unpleasant it is for their co-workers to have to clean up after them. When you confront them, they’ll like be shamed into compliance.
If all your efforts to deal with a rude employee fail – and they continue to act out in a way that’s harmful to the team – then it may be time to terminate them.
If that’s the case for you, give PrideStaff a call. As one of the leading staffing agencies in Phoenix, we can help you hire employees who are not only qualified and skilled, but also respectful to others.